When will my order be ready?
Our normal order dispatch duration is typically 8 to 12 weeks. The normal order will be processed through our routine production cycles which then determine the estimated dispatch date. If any order is made after the 20th of the month, it will be processed in the next month’s production cycle. For example, based on a 12-week dispatch time, if an order is made on 18th January, then the estimated dispatch date is 20th April. If it was made on 22nd January, the estimated dispatch date is 20th May. As guidance, the table below shows the estimated dispatch date based on when the order was placed.
Express order is estimated to be dispatched typically within 4 to 6 weeks from your order placement. The dresses will be fast-tracked and made outside of our routine production cycle. Therefore, the normal order dispatch schedule below does not apply. Express orders are only available from March to December.
Once your order is couriered you will receive an email confirmation with tracking. We suggest ordering as soon as you know your size, colour, and style. However, we recommend ordering 4 to 5 months before the wedding date to give you several weeks of float/buffer time for alterations or any fit concerns that arise.
| Order By | Estimated To Be Dispatch By |
| 20th January | 20th April |
| 20th February | 20th May |
| 20th March | 20th June |
| 20th April | 20th July |
| 20th May | 20th August |
| 20th June | 20th September |
| 20th July | 20th October |
| 20th August | 20th November |
| 20th September | 20th December |
| 20th October | 20th January (next year) |
| 20th November | 20th February (next year) |
| 20th December | 20th March (next year) |