SHOPPING INFORMATION
We are solely an online store. However, we understand that you definitely would like to try the dresses before committing to it, therefore we offer a Try-at-Home free service. Get our sample dresses delivered to your doorstep.
We suggest ordering as soon as you know your size, colour, and style. However, we recommend ordering 4 to 5 months before the wedding date to give you several weeks of float/buffer time for alterations or any fit concerns that arise.
Standard dress making/production time is typically 8 to 12 weeks but we do offer express order service which reduces production time to 4 to 6 weeks. Refer to our Dress Creation Schedule page for further details on shipping/courier date expectation.
If you just gave birth (congratulations!) not long before the wedding, we advise getting your dress 2 to 3 sizes above the usual size, as this will allow enough fabric for alteration if required.
If you’re still pregnant (congratulations to you also!) during the wedding, look for styles with elastic waistbands or a lace-up choice, as these features will allow more flexibility for the growing tummy whilst ensuring your bridesmaid is nice and comfortable.
Our made-to-order dresses have custom colour options. You can choose from over 60 colours and colour swatches are available for order.
YES we do! Our made-to-order dresses can be made up to size 30.
You can view all ready made styles by selecting the “Ready made style” category. You will receive them within a week.
Dresses from different brands will differ in fit to suit their ideal wearer. We highly recommend that you consult our size chart for the dress you are interested in.
Also, people commonly come in all different shapes and also find themselves in sizes in between those of the standard. The differences between a person’s posture, how much of a muscle bound person they are vs the spare tire they have. Clothes will always fit differently from person to person. So it is often best to try the dresses on beforehand. You can do so through our Try-at-Home free service where we deliver sample dresses straight to your door step.
Due to the nature of clothing manufacturing, each roll of fabric will be slightly different due to the cloth dye process. The colours could vary up to 10% but this is usually not noticeable to the naked eye. If its feasible/practical for you, we do recommend dresses to be ordered in the same period.
These dresses take between 8 to 12 weeks to deliver. We also offer express order at a cost of $50 per dress which reduces the duration down to 4 to 6 weeks. Express order is only available from March to December. If you need it sooner, please contact us at [email protected] and we will try our very best to help you.
We kindly request that you return the sample dresses within 5 working days of receiving your dress. To be extra long winded, the 5 working days starts from the day you receive the dresses and NOT from the day you order.
PAYMENT INFORMATION
Firstly, we do sincerely apologise if you have received a faulty/damage dress(s) or we have sent you the wrong product. We always strive to maintain a good quality control but at the end of the day we are also human and there is the occasionally Opsie on our end. So we do hope you can forgive us for that.
Now back to the question, of course contact us right away! You can reach us at [email protected] and we will look after you.
We currently have ready made styles (in-stock items) and made-to-order styles. We have happy to exchange or cancel your order for ready made styles but there is an administration fee. For made-to-order styles, you can’t change or cancel your order as this order has specially been ordered for you. Please check our Return and Refund Policy for more details.
Sorry, we currently only accept Mastercard, Visa and Lay Buy as payments. We are working to provide more options for you in the future.